Just a quick update on the cracked S-Plug saga (that’s what it’s being called now). I contacted Shapers to let them know about the lost fin etc. and included photos of the cracked plugs. I just wanted to give them some feedback, I wasn’t fishing for any freebies or anything like that.

As I said, I’ve always had great service from them in the past and this time was no exception. After a brief conversation about whether I’d hit the bottom (I hadn’t), they offered to send me a replacement set without prompting. I said thanks, but if they were willing, I’d rather replace them with a set of their X- series plugs and they didn’t even blink. A new quad set is in the mail as you read and hopefully I’ll have the board back in the water before Spring (although I won’t be holding my breath on that count – things happen slowly around here).

With all this in mind, and for what it’s worth, I highly recommend talking to the good folk at Shapers Manufacturing Co. for all your shaping needs. And shakas to Dan from Shapers, who is, even now, dropping into a crystal blue set wave somewhere in Indonesia (bastard).

About Cass

Surfer, shaper, writer, gardener, father, and doer of many other mildly interesting things.
This entry was posted in Industry, Opinion, Shaping and tagged , , . Bookmark the permalink.

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